Interpersonal Skills

Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
Interpersonal Skills Course

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR INTERPERSONAL SKILLS:
  • Training Manuals
  • PowerPoint Slides
  • Instructor’s Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes
INTERPERSONAL SKILLS COURSE OUTLINE:
Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Verbal Communication Skills
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
Module Three: Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
Module Four: Making Small Talk and Moving Beyond
  • The Four Levels of Conversation
Module Five: Moving the Conversation Along
  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
Module Six: Remembering Names
  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh I’ve Forgotten Your Name
Module Seven: Influencing Skills
  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
Module Eight: Bringing People to Your Side
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
Module Nine: Sharing Your Opinion
  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
Module Ten: Negotiation Basics
  • Preparation
  • Opening
  • Bargaining
  • Closing
Module Eleven: Making An Impact
  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Training Topics
Women in Leadership Course

Women in Leadership

Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it.

Negotiation Skills Course

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

Entrepreneurship Course

Entrepreneurship

Would you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea?

Personal Branding Course

Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual.

Project Management Course

Project Management (6th Edition)

In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success.

Creative Problem Solving Course

Creative Problem Solving

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

Communication Strategies Course

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

assertiveness and self confidence course

Assertiveness and Self Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful.

Need Help To Maximize Your Business?

Reach out to us today and get a complimentary business review and consultation.