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Workplace Diversity

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion.
Workplace Diversity Course

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.

Our Workshop Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR WORKPLACE DIVERSITY:
  • Training Manuals
  • PowerPoint Slides
  • Instructor’s Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes
WORKPLACE DIVERSITY COURSE OUTLINE:
Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Diversity
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
Module Three: Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding What This Means
Module Four: Breaking Down the Barriers
  • Changing Your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
Module Five: Verbal Communication Skills
  • Listening and Hearing: They Aren”t the Same Thing
  • Asking Questions
  • Communicating with Power
Module Six: Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It”s Not What You Say, It”s How You Say It
 Module Seven: Being Proactive
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
Module Eight: Coping with Discrimination
  • Identifying if You Have Been Discriminated Against
  • Methods of Reprisal
  • Choosing a Course of Action
Module Nine: Dealing with Diversity Complaints as a Person
  • What To Do If You”re Involved In A Complaint
  • Understanding Your Role
  • Creating a Support System
Module Ten: Dealing with Diversity Complaints as a Manager
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
Module Eleven: Dealing with Diversity Complaints as an Organization
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Training Topics
Workplace Harassment Course

Workplace Harassment

Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event;

Crisis Management Course

Crisis Management

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival

Workplace Bullying Course

Workplace Bullying

Training on preventing bullying in the workplace is crucial in creating a workplace that is inclusive and safe for all to work.

Unconscious Bias Course

Unconscious Bias

Everyone has unconscious biases. They live in the recesses of the human brain without us realizing it.

Employee Termination Processes Course

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Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company.

Employee Recruitment Course

Employee Recruitment

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people.

Talent Management Course

Talent Management

Every company wants to have the best and brightest employees, and with Talent Management that can be achieved.