Anger Management

Simply put, anger management is the process of controlling anger, before this anger controls you.

Welcome to the Anger Management workshop. Simply put, anger management is the process of controlling anger, before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible however, is learning how to gain control and manage your anger effectively

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR ANGER MANAGEMENT:

Training Manuals	PowerPoint Slides
Instructor’s Guide	Quick Reference Job Aids
Icebreakers, Activities, & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

ANGER MANAGEMENT COURSE OUTLINE:

Module One: Getting Started

Housekeeping Items
The Parking Lot
Workshop Objectives
Pre-Assignment
Pre-Test
Action Plans and Evaluations
Action Plan Form
Evaluation Form

Module Two: Understanding Anger

The Cycle of Anger
Is Anger Good or Bad?
Fight or Flight
Common Myths About Anger
Sources of Anger
Practical Illustration
Module Two: Review Questions

Module Three: The Styles of Anger

Aggressive
Passive
Passive-Aggressive
Projective-Aggressive
Assertive
Practical Illustration
Module Three: Review Questions

Module Four: Gaining Control

Recognizing Anger
Using Coping Thoughts
Using Relaxation Techniques
Blowing Off Some Steam
The Triple A Approach
Practical Illustration
Module Four: Review Questions

Module Five: Separate the People from the Problem

Objective vs. Subjective Language
Identifying the Problem
Using “I” Messages
How Anger Affects Perception
Consider Emotions
Practical Illustration
Module Five: Review Questions

Module Six: Working on the Problem

Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
The Power of Apologies
Practical Illustration
Module Six: Review Questions

Module Seven: Solving the Problem

Choosing a Solution
Making a Plan
Getting it Done
Ineffective Problem Solving
Effective Problem Solving
Practical Illustration
Module Seven: Review Questions

Module Eight: A Personal Plan

Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
Acknowledging the Anger Problem
The Power of Self-Talk
Practical Illustration
Module Eight: Review Questions

Module Nine: Communicating Your Anger

Using Emotional Intelligence
Cognitive Restructuring
Responding vs. Reacting
Write it Out
Find the Humor
Practical Illustration
Module Nine: Review Questions

Module Ten: Dealing with Angry People

Understanding the Energy Curve
De-Escalation Techniques
Calming Anger With EAR
Avoid Responding With Anger
When to Back Away and What to Do Next
Practical Illustration
Module Ten: Review Questions

Module Eleven: Pulling it All Together

Process Overview
Find Your Motivation
One Change at a Time
Choose an Accountability Partner
Seek a Mental Health Professional
Practical Illustration
Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise
Parking Lot
Action Plans and Evaluations

Training Topics

Administrative Skills

Accountability in the Workplace

Administrative Office Procedures

Administrative Support

Business Writing

Meeting Management

Organizational Skills

Social Media in the Workplace

Career Development

Assertiveness and Self Confidence

Communication Strategies

Creative Problem Solving

Entrepreneurship

Interpersonal Skills

Negotiation Skills

Personal Branding

Project Management (6th Edition)

Time Management

Women in Leadership

Human Resources

Business Succession Planning

Contract Management

Crisis Management

Developing a Lunch and Learn

Diversity and Inclusion

Employee Onboarding

Employee Recruitment

Employee Termination Processes

Hiring Strategies

Human Resource Management

Managing Workplace Harassment

Measuring Results from Training

Millennial Onboarding

Office Health and Safety

Sensitivity Training

Talent Management

Train the Trainer

Unconscious Bias

Universal Safety Practices

Workplace Bullying

Workplace Diversity

Workplace Harassment

Workplace Violence

Personal Development

Adult Learning – Mental Skills

Adult Learning – Physical Skills

Anger Management

Attention Management

Being a Likeable Boss

Critical Thinking

Emotional Intelligence

Emotional Intelligence at Work

Goal Setting and Getting Things Done

Improving Mindfulness

Improving Self-Awareness

Increasing Your Happiness

Job Search Skills

Life Coaching Essentials

Managing Personal Finances

Managing Workplace Anxiety

Personal Productivity

Public Speaking

Social Intelligence

Social Learning

Stress Management

Taking Initiative

Trust Building and Resilience

Work-Life Balance

Supervisors and Managers

Budgets and Financial Reports

Coaching and Mentoring

Conducting Annual Employee Reviews

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Leadership and influence

Lean Process and Six Sigma

Manager Management

Middle Manager

Office Politics for Managers

Performance Management

Self Leadership

Supervising Others

Team Building Through Chemistry

Virtual Team Building & Management

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