Social Intelligence

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues.

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathetic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR SOCIAL INTELLIGENCE:

Training Manuals	PowerPoint Slides
Instructor’s Guide	Quick Reference Job Aids
Icebreakers, Activities, & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

SOCIAL INTELLIGENCE COURSE OUTLINE:

Module One: Getting Started

Housekeeping Items
The Parking Lot
Workshop Objectives
Pre-Assignment
Action Plans

Module Two: Increase Your Self-Awareness

Remove or Limit Self-Deception
Ask for Feedback
Be Open to Change
Reflect on Your Actions
Case Study
Module Two: Review Questions

Module Three: The Keys to Empathy

Listening and Paying Attention
Don’t Judge
Shift Your View
Don’t Show Fake Emotions
Case Study
Module Three: Review Questions

Module Four: Active Listening

Attunement
Don’t Jump to Conclusions
Shift your Focus
Don’t Discount Feelings
Case Study
Module Four: Review Questions

Module Five: Insight on Behavior

Perception
Facts vs. Emotion
Online Communication
Listen and Watch More
Case Study
Module Five: Review Questions

Module Six: Interpersonal Communication

Give Respect and Trust
Be Consistent
Always Keep Your Cool
Observing Body Language
Case Study
Module Six: Review Questions

Module Seven: Social Cues (I)

Recognize Social Situations
The Eyes Have It
Non-Verbal Cues
Verbal Cues
Case Study
Module Seven: Review Questions

Module Eight: Social Cues (II)

Spectrum of Cues
Review and Reflect
Being Adaptable and Flexible
Personal Space
Case Study
Module Eight: Review Questions

Module Nine: Conversation Skills

Current Events
Conversation Topics
Cues to Watch For
Give People Your Attention
Case Study
Module Nine: Review Questions

Module Ten: Body Language

Be Aware of Your Movements
It’s Not What You Say, It’s How You Say It
Open Vs. Closed Body Language
Communicate with Power
Case Study
Module Ten: Review Questions

Module Eleven: Building Rapport

Take the High Road
Forget About Yourself
Remembering People
Ask Good Questions
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Training Topics

Administrative Skills

Accountability in the Workplace

Administrative Office Procedures

Administrative Support

Business Writing

Meeting Management

Organizational Skills

Social Media in the Workplace

Career Development

Assertiveness and Self Confidence

Communication Strategies

Creative Problem Solving

Entrepreneurship

Interpersonal Skills

Negotiation Skills

Personal Branding

Project Management (6th Edition)

Time Management

Women in Leadership

Human Resources

Business Succession Planning

Contract Management

Crisis Management

Developing a Lunch and Learn

Diversity and Inclusion

Employee Onboarding

Employee Recruitment

Employee Termination Processes

Hiring Strategies

Human Resource Management

Managing Workplace Harassment

Measuring Results from Training

Millennial Onboarding

Office Health and Safety

Sensitivity Training

Talent Management

Train the Trainer

Unconscious Bias

Universal Safety Practices

Workplace Bullying

Workplace Diversity

Workplace Harassment

Workplace Violence

Personal Development

Adult Learning – Mental Skills

Adult Learning – Physical Skills

Anger Management

Attention Management

Being a Likeable Boss

Critical Thinking

Emotional Intelligence

Emotional Intelligence at Work

Goal Setting and Getting Things Done

Improving Mindfulness

Improving Self-Awareness

Increasing Your Happiness

Job Search Skills

Life Coaching Essentials

Managing Personal Finances

Managing Workplace Anxiety

Personal Productivity

Public Speaking

Social Intelligence

Social Learning

Stress Management

Taking Initiative

Trust Building and Resilience

Work-Life Balance

Supervisors and Managers

Budgets and Financial Reports

Coaching and Mentoring

Conducting Annual Employee Reviews

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Leadership and influence

Lean Process and Six Sigma

Manager Management

Middle Manager

Office Politics for Managers

Performance Management

Self Leadership

Supervising Others

Team Building Through Chemistry

Virtual Team Building & Management

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