Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process.

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR FACILITATION SKILLS:

Training Manuals	PowerPoint Slides
Instructor’s Guide	Quick Reference Job Aids
Icebreakers, Activities, & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

FACILITATION SKILLS COURSE OUTLINE:

Module One: Getting Started

Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

Module Two: Understanding Facilitation

What is Facilitation?
What is a Facilitator?
When is Facilitation Appropriate?

Module Three: Process vs. Content

About Process
About Content
A Facilitator”s Focus

Module Four: Laying the Groundwork

Choosing a Facilitated Approach
Planning for a Facilitated Meeting
Collecting Data

Module Five: Tuckman and Jensen”s Model of Team Development

Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing

Module Six: Building Consensus

Encouraging Participation
Gathering Information
Presenting Information
Synthesizing and Summarizing

Module Seven: Reaching a Decision Point

Identifying the Options
Creating a Short List
Choosing a Solution
Using the Multi-Option Technique

Module Eight: Dealing with Difficult People

Addressing Disruptions
Common Types of Difficult People and How to Handle Them
Helping the Group Resolve Issues on Their Own

Module Nine: Addressing Group Dysfunction

Using Ground Rules to Prevent Dysfunction
Restating and Reframing Issues
Getting People Back on Track

Module Ten: About Intervention

Why Intervention May Be Necessary
When to Intervene
Levels of Intervention

Module Eleven: Intervention Techniques

Using Your Processes
Boomerang it Back
ICE It: Identity, Check for agreement, Evaluate how to Resolve

Module Twelve: Wrapping Up

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Training Topics

Administrative Skills

Accountability in the Workplace

Administrative Office Procedures

Administrative Support

Business Writing

Meeting Management

Organizational Skills

Social Media in the Workplace

Career Development

Assertiveness and Self Confidence

Communication Strategies

Creative Problem Solving

Entrepreneurship

Interpersonal Skills

Negotiation Skills

Personal Branding

Project Management (6th Edition)

Time Management

Women in Leadership

Human Resources

Business Succession Planning

Contract Management

Crisis Management

Developing a Lunch and Learn

Diversity and Inclusion

Employee Onboarding

Employee Recruitment

Employee Termination Processes

Hiring Strategies

Human Resource Management

Managing Workplace Harassment

Measuring Results from Training

Millennial Onboarding

Office Health and Safety

Sensitivity Training

Talent Management

Train the Trainer

Unconscious Bias

Universal Safety Practices

Workplace Bullying

Workplace Diversity

Workplace Harassment

Workplace Violence

Personal Development

Adult Learning – Mental Skills

Adult Learning – Physical Skills

Anger Management

Attention Management

Being a Likeable Boss

Critical Thinking

Emotional Intelligence

Emotional Intelligence at Work

Goal Setting and Getting Things Done

Improving Mindfulness

Improving Self-Awareness

Increasing Your Happiness

Job Search Skills

Life Coaching Essentials

Managing Personal Finances

Managing Workplace Anxiety

Personal Productivity

Public Speaking

Social Intelligence

Social Learning

Stress Management

Taking Initiative

Trust Building and Resilience

Work-Life Balance

Supervisors and Managers

Budgets and Financial Reports

Coaching and Mentoring

Conducting Annual Employee Reviews

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Leadership and influence

Lean Process and Six Sigma

Manager Management

Middle Manager

Office Politics for Managers

Performance Management

Self Leadership

Supervising Others

Team Building Through Chemistry

Virtual Team Building & Management

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