Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR SUPERVISING OTHERS:

Training Manuals	PowerPoint Slides
Instructor’s Guide	Quick Reference Job Aids
Icebreakers, Activities, & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

SUPERVISING OTHERS COURSE OUTLINE:

Module One: Getting Started

Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

Module Two: Setting Expectations

Defining the Requirements
Identifying Opportunities for Improvement and Growth
Setting Verbal Expectations
Putting Expectations in Writing

Module Three: Setting Goals

Understanding Cascading Goals
The SMART Way
Helping Others Set Goals

Module Four: Assigning Work

General Principles
The Dictatorial Approach
The Apple-Picking Approach
The Collaborative Approach

Module Five: Degrees of Delegation

Level One: Complete Supervision
Level Two: Partial Supervision
Level Three: Complete Independence

Module Six: Implementing Delegation

Deciding to Delegate
To Whom Should You Delegate?
Providing Instructions
Monitoring the Results
Troubleshooting Delegation

Module Seven: Providing Feedback

Characteristics of Good Feedback
Feedback Delivery Tools
Informal Feedback
Formal Feedback

Module Eight: Managing Your Time

The 80/20 Rule
Prioritizing with the Urgent-Important Matrix
Using a Productivity Journal
Using Routines and Rituals to Simplify Your Workday

Module Nine: Resolving Conflict

Using a Conflict Resolution Process
Maintaining Fairness
Seeking Help from Within the Team
Seeking Help from Outside the Team

Module Ten: Tips for Special Situations

What to Do If You’ve Been Promoted from within the Team
What to Do If You’re Leading a Brand New Team
What to Do if You’re Taking on an Established Team

Module Eleven: A Survival Guide for the New Supervisor

Ask the Right Questions of the Right People
Go to Gemba
Keep Learning!

Module Twelve: Wrapping Up

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Training Topics

Administrative Skills

Accountability in the Workplace

Administrative Office Procedures

Administrative Support

Business Writing

Meeting Management

Organizational Skills

Social Media in the Workplace

Career Development

Assertiveness and Self Confidence

Communication Strategies

Creative Problem Solving

Entrepreneurship

Interpersonal Skills

Negotiation Skills

Personal Branding

Project Management (6th Edition)

Time Management

Women in Leadership

Human Resources

Business Succession Planning

Contract Management

Crisis Management

Developing a Lunch and Learn

Diversity and Inclusion

Employee Onboarding

Employee Recruitment

Employee Termination Processes

Hiring Strategies

Human Resource Management

Managing Workplace Harassment

Measuring Results from Training

Millennial Onboarding

Office Health and Safety

Sensitivity Training

Talent Management

Train the Trainer

Unconscious Bias

Universal Safety Practices

Workplace Bullying

Workplace Diversity

Workplace Harassment

Workplace Violence

Personal Development

Adult Learning – Mental Skills

Adult Learning – Physical Skills

Anger Management

Attention Management

Being a Likeable Boss

Critical Thinking

Emotional Intelligence

Emotional Intelligence at Work

Goal Setting and Getting Things Done

Improving Mindfulness

Improving Self-Awareness

Increasing Your Happiness

Job Search Skills

Life Coaching Essentials

Managing Personal Finances

Managing Workplace Anxiety

Personal Productivity

Public Speaking

Social Intelligence

Social Learning

Stress Management

Taking Initiative

Trust Building and Resilience

Work-Life Balance

Supervisors and Managers

Budgets and Financial Reports

Coaching and Mentoring

Conducting Annual Employee Reviews

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Leadership and influence

Lean Process and Six Sigma

Manager Management

Middle Manager

Office Politics for Managers

Performance Management

Self Leadership

Supervising Others

Team Building Through Chemistry

Virtual Team Building & Management

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