Workplace Diversity

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion.

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.

Our Workshop Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.

EVERYTHING YOU NEED TO TEACH A ONE-DAY WORKSHOP FOR WORKPLACE DIVERSITY:

Training Manuals	PowerPoint Slides
Instructor’s Guide	Quick Reference Job Aids
Icebreakers, Activities, & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

WORKPLACE DIVERSITY COURSE OUTLINE:

Module One: Getting Started

Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

Module Two: Understanding Diversity

What is Diversity?
Related Terms and Concepts
A Brief History
A Legal Overview

Module Three: Understanding Stereotypes

Stereotypes vs. Biases
Identifying Your Baggage
Understanding What This Means

Module Four: Breaking Down the Barriers

Changing Your Personal Approach
Encouraging Workplace Changes
Encouraging Social Changes

Module Five: Verbal Communication Skills

Listening and Hearing: They Aren”t the Same Thing
Asking Questions
Communicating with Power

Module Six: Non-Verbal Communication Skills

Body Language
The Signals You Send to Others
It”s Not What You Say, It”s How You Say It

Module Seven: Being Proactive

Encouraging Diversity in the Workplace
Preventing Discrimination
Ways to Discourage Discrimination

Module Eight: Coping with Discrimination

Identifying if You Have Been Discriminated Against
Methods of Reprisal
Choosing a Course of Action

Module Nine: Dealing with Diversity Complaints as a Person

What To Do If You”re Involved In A Complaint
Understanding Your Role
Creating a Support System

Module Ten: Dealing with Diversity Complaints as a Manager

Recording the Complaint
Identifying Appropriate Actions
Choosing a Path

Module Eleven: Dealing with Diversity Complaints as an Organization

Receiving a Complaint
Choosing a Response
Learning from the Complaint

Module Twelve: Wrapping Up

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Training Topics

Administrative Skills

Accountability in the Workplace

Administrative Office Procedures

Administrative Support

Business Writing

Meeting Management

Organizational Skills

Social Media in the Workplace

Career Development

Assertiveness and Self Confidence

Communication Strategies

Creative Problem Solving

Entrepreneurship

Interpersonal Skills

Negotiation Skills

Personal Branding

Project Management (6th Edition)

Time Management

Women in Leadership

Human Resources

Business Succession Planning

Contract Management

Crisis Management

Developing a Lunch and Learn

Diversity and Inclusion

Employee Onboarding

Employee Recruitment

Employee Termination Processes

Hiring Strategies

Human Resource Management

Managing Workplace Harassment

Measuring Results from Training

Millennial Onboarding

Office Health and Safety

Sensitivity Training

Talent Management

Train the Trainer

Unconscious Bias

Universal Safety Practices

Workplace Bullying

Workplace Diversity

Workplace Harassment

Workplace Violence

Personal Development

Adult Learning – Mental Skills

Adult Learning – Physical Skills

Anger Management

Attention Management

Being a Likeable Boss

Critical Thinking

Emotional Intelligence

Emotional Intelligence at Work

Goal Setting and Getting Things Done

Improving Mindfulness

Improving Self-Awareness

Increasing Your Happiness

Job Search Skills

Life Coaching Essentials

Managing Personal Finances

Managing Workplace Anxiety

Personal Productivity

Public Speaking

Social Intelligence

Social Learning

Stress Management

Taking Initiative

Trust Building and Resilience

Work-Life Balance

Supervisors and Managers

Budgets and Financial Reports

Coaching and Mentoring

Conducting Annual Employee Reviews

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Leadership and influence

Lean Process and Six Sigma

Manager Management

Middle Manager

Office Politics for Managers

Performance Management

Self Leadership

Supervising Others

Team Building Through Chemistry

Virtual Team Building & Management

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